The instructions for adding a new super user in PHPMyAdmin is detailed in https://docs.joomla.org/How_do_you_reco ... assword%3F (below the "Change the Password in the Database, the next section titled "Add a New Super User". (You're saying none of the processes in this documentation work?).
If that's not working it may be a different issue as @webdongle mentions.
Can you try repairing the database? Just select the tables for your Joomla database, and then from the dropdown list, select "Repair table(s)". (See this resource (SiteGround Hosting) instruction for "repair database". (provided for reference to assist with OP question resolution)).
A second thing to try is export that database in phpMyAdmin, create a new database and import that exported *.sql file, then specify that new database name, and user credentials in the configuration.php file, and then try the "change password" method(s) as mentioned in the documentation link above.
Also, are you on a MySQL, MariaDB version that supports Joomla 5.x?
A blank page is not normal. That indicates PHP errors. You need to turn on Error Reporting - that can be done by editing the configuration.php file and editing the value for this variable:
(around line 31)
public $error_reporting = 'default'; (change to 'maximum').
(around line 12)
public $debug = false; (change to 'true').
Use an editor like Notepad++ which contains the line numbering.
I tried to change the hush value of the password on the website in which I have the issue and when I try to login nothing happens.
I then I tried the same approach in another site of mine, also hosted in the same server and all is good.
Also, I created a new database and moved everything to the new DB, updated the config file, nothing, still cannot be able to login. This is so frustrating. (and I know it is NOT the host, because i have 4 more joomla sites on this server , all running on the latest J!)
Additionally i turned on the error reporting, but i am not sure i understand what it says. Can i show someone in private the link??
Statistics: Posted by IDesign20 — Fri Aug 30, 2024 1:58 pm